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Rent collection software that tells you who paid

Letting is rent collection software for letting agents, property managers and landlords who want to know who has paid without matching bank lines by hand. It builds the rent roll from your leases, matches your bank export to each tenant ledger, ages arrears and sends reminders. Letting tracks and reconciles rent. It does not process tenant payments, so tenants keep paying the way they do now.

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Bank export, September4 of 5 matched
02 Sep MARSH J RENT FLAT 2
Flat 2, 14 Carlton Rd
£1,150Matched
03 Sep NOVAK A
Flat 5, 14 Carlton Rd
£600Partial
05 Sep STO REF 7731
Suggested match Unit 15, 48 Mill Lane
£990Confirm
06 Sep BYRNE RENT
Flat 4, 14 Carlton Rd
£1,095Matched
08 Sep FRASER L 9 BIRCH
House, 9 Birch Close
£1,400Matched

Online rent collection software that fits how tenants already pay

Many tools marketed as online rent collection software ask tenants to switch to a new payment method. Letting does not. Your tenants keep paying by bank transfer, standing order, ACH or check into your account. Letting takes the record of those payments from your bank export and reconciles it, so you get the control of online rent collection tracking without changing anything for the tenant.

  • No new payment method for tenants
  • No card processing fees on rent
  • One reconciled ledger per tenant
September rent roll5 units
UnitDueReceivedStatus
Flat 2, 14 Carlton Rd£1,150£1,150Paid
Flat 4, 14 Carlton Rd£1,095£1,095Paid
Flat 5, 14 Carlton Rd£1,050£600Partial
Unit 12, 48 Mill Lane£980£0Late
Unit 15, 48 Mill Lane£990£990Unmatched

Bank CSV import matched to tenant ledgers

Download the CSV export from your bank each week and drop it into Letting. Each line is matched to the tenant it belongs to, using the amount, the reference and the due date on the lease. Partial payments are recorded against the right month, and the few lines Letting cannot place are listed for a quick decision by your team.

  • Weekly or monthly bank CSV import
  • Automatic matching to tenant ledgers
  • Partial payments recorded against the right month
  • Unmatched lines listed for manual review
LeasesReminders 60 days before
UnitRentDue dayEndsAlert
Flat 2, 14 Carlton Rd£1,1501st31 OctEnds in 38 days
House, 9 Birch Close£1,4001st28 FebRent review
Unit 12, 48 Mill Lane£9805th30 JunRenewed
Flat A, 3 Station Rd£8751st15 SepNotice given

A rent roll that updates itself

Every month Letting creates the rent roll from your leases: each unit, tenant, amount due, amount received and status. When a bank export is matched, statuses change from due to paid or part paid. The view works by property, by owner or across the whole portfolio. See more in rent roll software.

  • Paid, part paid and unpaid status per unit
  • Filter by property, owner or office
  • Export the rent roll to CSV

Arrears ageing in three bands

Late rent is sorted into 1 to 30, 31 to 60 and 60+ days, so your team calls the right tenants first and owners get a straight answer about their arrears. Every reminder, note and payment is logged on the tenant ledger with a date, which is exactly what you need if a case goes further.

  • Arrears aged 1 to 30, 31 to 60 and 60+ days
  • Dated history of reminders, notes and payments
  • Arrears totals per owner for the month end statement
Arrears, September£2,330 open
1 to 30 days
£1,430 (2)
31 to 60 days
£900 (1)
60+ days
£0
S. Patel
Unit 12, 48 Mill Lane
£98029 days
A. Novak
Flat 5, 14 Carlton Rd
£45029 days
D. Okafor
Flat B, 3 Station Rd
£90046 days

Automated reminders and late fee rules

Set the reminder schedule once: a friendly note before the due day, a reminder after it, a firmer email after a week. Late fee rules apply the charge you define to the ledger, within the limits of your lease and local law. Reminders go out branded with your agency name on the Agency plan and above. For wording, read our guide to a late rent notice.

  • Reminder emails before and after the due day
  • Late fee rules you define
  • Branded tenant emails on Agency and above
Reminder draftPoliteFirm
ToS. Patel, Unit 12, 48 Mill Lane
SubjectRent for September, £980

Dear S. Patel,

September rent of £980 is still open

Already paid? Please ignore this note

Kind regards

Edited before sendingDraft

Watch a month reconcile in your browser

The homepage demo takes a bank export for a demo portfolio, matches it to tenant ledgers, ages the arrears and produces owner statements. No account needed.

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Rent tracking on every plan

Rent roll, arrears tracking and bank CSV import are included from the Landlord plan, from $59 per month for up to 25 units. Automated reminders and late fee rules start on Agency. Compare plans on property management software pricing.

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FAQ

See all questions

No. Letting is rent collection tracking, not a payment processor. Tenants pay into your bank account the way they do today, and you import the bank export into Letting to reconcile it.

Any bank that lets you download transactions as a CSV file. You map the columns once, and later imports use the same mapping.

A partial payment is recorded against the month it belongs to, the balance stays in arrears and is aged from the due day, and the tenant ledger shows both.

Yes, on the Agency plan and above. You set the rule, and Letting adds the fee to the ledger when the conditions are met. Check that your rule matches your lease and local law.

Know who paid by the 3rd

Import your leases, drop in your bank export and see your arrears in minutes.

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