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Block management software for UK managing agents

Letting is block management software for UK managing agents and residents' management companies. Each block holds its flats, each flat carries the service charges you bill, the communal areas carry their compliance dates, and freeholders and owners get clear reports on what came in and what was spent.

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ComplianceNext 90 days
Smoke and CO check
220 Elm St
30 Sep7 days
Gas safety certificate
14 Carlton Rd
12 Oct19 days
Landlord insurance renewal
9 Birch Close
2 Nov40 days
EICR
48 Mill Lane
14 Dec82 days

Blocks, flats and owners in one structure

A block is a property with many units, often with different owners and occupiers. Letting keeps the block, each flat, its leaseholder or owner, and any tenant in one tree, with contacts, documents and notes on each level. Leases, correspondence and certificates sit where you expect to find them.

  • Portfolio, block and flat structure
  • Owner and occupier contacts, documents and notes
  • Multiple offices or branches on the Portfolio plan
Statements, SeptemberSend day: 3rd
Carlton Holdings Ltd
Net payout £2,713
Sent 3 Sep, PDF and CSVSent
E. Adebayo
Net payout £1,742
Sent 3 Sep, PDF and CSVSent
R. Whitfield
Net payout £1,566
Repairs pendingDraft

Service charges recorded per flat

Service charges and ground rent are recorded as charges on each flat's ledger. Import the bank CSV and payments are matched to the right ledger, part payments included. Arrears age at 1 to 30, 31 to 60 and 60+ days, and automated reminder emails go out on the dates you set. Letting records the charges and what has been paid; it does not prepare service charge budgets or year end accounts for you, and those stay with your accountant.

  • Charges per flat on one ledger
  • Bank CSV import matched to ledgers
  • Arrears ageing and automated reminders

Compliance dates for communal areas

Fire risk assessments, emergency lighting tests, communal electrical checks (EICR), insurance renewals and any licence renewals are recorded against the block with reminders to the responsible member of staff. One list shows everything due across all your blocks, so nothing lapses between site visits.

Communal repairs from report to invoice

Residents report a communal repair through a request link with photos. You set priority, assign a contractor and follow the status timeline. The cost is recorded against the block or the flat, and appears in the next report to the freeholder or owners. More on property maintenance software.

  • Contractor assignment and work order history
  • Periodic inspections of communal areas with photos
  • Costs recorded against the block or the flat
Maintenance3 open
Boiler, no hot water
Flat 5, 14 Carlton Rd High K. Byrne Plumbing
£185 to ownerAssigned
Leaking kitchen tap
Unit 12, 48 Mill Lane Medium
£65 to ownerDone
Smoke detector beeping
Apt 3B, 220 Elm St Low
New
  1. Reported 4 Sep
  2. Assigned 4 Sep
  3. Contractor visit 6 Sep

Reports to freeholders and owners

Each freeholder or owner receives a monthly statement showing charges received, fees, repairs and the net amount, as a PDF and a CSV, emailed on a set day. On Portfolio, scheduled report packs go out automatically. See property management accounting software.

See a month end on a demo portfolio

Our homepage demo runs a month end on a demo portfolio in your browser, with no account.

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Pricing for block managers

Plans are priced by units (flats), starting from $59 per month for up to 25 units. Agency covers up to 150 units and Portfolio up to 500 units, with 2 months free on yearly billing. See property management software pricing.

See pricing

FAQ

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No. Letting records service charges per flat, matches payments and reports receipts and spending to freeholders and owners. Budgets and year end service charge accounts stay with your accountant, who can use the CSV exports.

Any dated check that matters to the block, including fire risk assessments, communal EICR, emergency lighting, alarm checks, insurance and licence renewals. Each date comes with a reminder.

No. Letting tracks what is owed and reconciles bank payments. Leaseholders keep paying by bank transfer or standing order.

Yes. Blocks and individual lettings sit in the same system, which suits agencies that manage blocks and let flats within them. See letting agent software.

Each flat counts as one unit. A block of 30 flats sits comfortably on the Agency plan, which covers up to 150 units, and Portfolio covers up to 500 units across multiple offices or branches.

Manage every block from one system

Flats, charges, compliance, repairs and reports in one place.

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