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Tenant management software with the whole tenancy on one screen

Letting is tenant management software for letting agents, property managers and landlords. Each tenant has a profile with contacts, documents and notes, linked to their unit, lease, rent ledger, repairs and inspections. When a tenant calls, anyone on your team opens one screen and sees the whole tenancy, instead of searching inboxes, folders and spreadsheets.

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Portfolio3 properties, 7 units
  • Carlton Holdings LtdOwner
    • 14 Carlton Rd2 units
      • Flat 2 J. MarshLet
      • Flat 5 A. NovakLet
    • 9 Birch Close1 unit
      • House L. FraserNotice given
  • Elm St PartnersOwner
    • 220 Elm St4 units
      • Apt 1A D. KimLet
      • Apt 2A Vacant

Tenant profiles with contacts, documents and notes

Every tenant record holds names, email addresses, phone numbers and emergency contacts, plus documents such as ID checks, references and the signed lease. Dated notes record calls, visits and agreements, so the next person on your team knows what was said.

  • Contacts and emergency contacts per tenant
  • Documents stored on the tenant and the unit
  • Dated notes visible to your team
LeasesReminders 60 days before
UnitRentDue dayEndsAlert
Flat 2, 14 Carlton Rd£1,1501st31 OctEnds in 38 days
House, 9 Birch Close£1,4001st28 FebRent review
Unit 12, 48 Mill Lane£9805th30 JunRenewed
Flat A, 3 Station Rd£8751st15 SepNotice given

Organised by portfolio, property and unit

Tenants sit inside a clear tree: portfolio, property, unit. A block of flats, a row of townhouses and a single family home all follow the same structure, and each property is linked to its owner. Import the tree and your tenants from a CSV file, or type them in.

  • Portfolio, property and unit tree
  • Owners linked to their properties
  • CSV import or manual entry

Rent ledger on every tenant

Each tenant has a ledger showing rent due, payments matched from your bank export, partial payments and arrears. Reminders and late fees appear on the same ledger with dates. Read more in rent collection software.

  • Rent due and payments received per month
  • Arrears aged 1 to 30, 31 to 60 and 60+ days
  • Reminders and late fees logged with dates
September rent roll5 units
UnitDueReceivedStatus
Flat 2, 14 Carlton Rd£1,150£1,150Paid
Flat 4, 14 Carlton Rd£1,095£1,095Paid
Flat 5, 14 Carlton Rd£1,050£600Partial
Unit 12, 48 Mill Lane£980£0Late
Unit 15, 48 Mill Lane£990£990Unmatched

Repairs, inspections and lease history in one place

Open a tenant and see every repair they reported, with photos and status, every inspection report from move-in onwards and every lease and rent change. When a tenancy ends, the full history stays on the unit for the next tenant and for any deposit discussion.

  • Maintenance requests with photos and timelines
  • Signed inspection reports from move-in to move-out
  • Lease terms, renewals and rent increases
Maintenance3 open
Boiler, no hot water
Flat 5, 14 Carlton Rd High K. Byrne Plumbing
£185 to ownerAssigned
Leaking kitchen tap
Unit 12, 48 Mill Lane Medium
£65 to ownerDone
Smoke detector beeping
Apt 3B, 220 Elm St Low
New
  1. Reported 4 Sep
  2. Assigned 4 Sep
  3. Contractor visit 6 Sep

Tenants use the tenant portal and request links to report repairs with photos and reach your team, so requests arrive against the right unit. On the Agency plan and above, Letting emails tenants rent reminders on your schedule, branded with your agency name.

  • Tenant portal and repair request link
  • Automated rent reminder emails on Agency and above
  • Branded tenant emails on Agency and above

The right access for each role

Roles for director, manager, accounts and maintenance decide who can see tenant documents, edit ledgers or assign repairs. The activity log records every change to a tenant record. Enterprise adds custom roles and SSO.

From move-in to move-out without loose ends

A tenancy has a clear start and end in Letting. At move-in you add the tenant, the lease and the deposit, and run the move-in inspection with photos. During the tenancy the ledger, repairs and periodic inspections build up on the same record. At move-out the comparison with the move-in report supports your deposit decision, and the unit is ready for the next tenant with its history intact.

  • Move-in: tenant, lease, deposit and inspection
  • During the tenancy: ledger, repairs and periodic checks
  • Move-out: comparison report and a clean handover
Move-out, House, 9 Birch Close12 Sep
Kitchen
Same as move-in
3 photos Good
Living room
Scuff on the wall by the door
4 photos Fair
Bedroom 1
Same as move-in
2 photos Good
Bathroom
Sealant around the bath
3 photos Fair
Compared with move-in, 3 Sep 2025Signed PDF

See tenants and ledgers in the demo

The homepage demo runs month end on a demo portfolio with tenants, ledgers and arrears. No account needed.

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FAQ

See all questions

Yes. Upload a CSV file with properties, units and tenants, or type them in. Enterprise includes data migration from your current system.

No. Letting tracks and reconciles rent from your bank export. Tenants keep paying the way they do now, and the portal is for repairs and contact with your team.

Yes. When a tenancy ends, the tenant, ledger, repairs and inspections stay on the unit's history.

Access follows roles. You decide which roles see documents and ledgers, and the activity log records every change.

Put every tenancy on one screen

Import your tenants and give your team one place to look.

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